FREQUENTLY ASKED QUESTIONS[gap height=”10px”][/text_box][/ux_banner][/col_inner][/row_inner][/col][/row][/section] [row][col span__sm=”12″]
What are refurb electronics?
Think of refurb or refurbished electronics as certified used electronics. What does that mean? We thoroughly test, repair and clean all items we buy before we offer them for sale. We’re so confident in our processes, we offer a 12- month warranty for manufacturing defects.
Can you repair/refurb my laptop? Do you accept trade-ins?
Unfortunately not. We only buy and refurbish products, in bulk, from companies and/or governments. If you have bulk (50+ units) of electronics you’d like to sell, please contact us.
Are you a real company? Can I trust you?
We’re as real as it gets! Our name is Techcoza (Pty) Ltd but you can call us tech.co.za. You can verify our company registration number (2013/202020/07) or our VAT number (4870270172).
Our address has also been verified and is listed in Google maps and our telephone number is verified by Facebook. Still not convinced? Read one of the many reviews online!
What if I have a problem with my purchase after I buy?
We offer a 7- day return or refund if you’re not entirely happy with your purchase. After those first 7 days you’ll be covered by the 12- month warranty. Unfortunately, we can’t refund any courier fees or software.
Do you have stock of …?
All items we have in stock are displayed on our website. If it’s on the website, it’s in our warehouse and you can place an order. If it’s not on the website, chances are, we don’t have it.[/col][/row] [row][col span=”6″ span__sm=”12″]
Do I receive an invoice for my purchase?
Yes, an invoice will be included in your package. And we can also email a copy to you.[/col] [col span=”6″ span__sm=”12″]
Is there warranty?
We offer a walk-in 12 month warranty on manufacturing defects.[/col][/row]